TERMS AND CONDITIONS

Terms and Conditions
Effective Date: February 2024

Welcome to Lauvi! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using any of our services.

1. General Information

Lauvi is a cosmetics business dedicated to providing quality beauty products. These Terms and Conditions govern your use of our website, products, and services.

2. Product Availability

  • All products are subject to availability.
  • Lauvi reserves the right to limit quantities or discontinue products without notice.
  • Colors, packaging, and product descriptions are represented as accurately as possible; however, actual items may vary slightly due to screen settings or manufacturing differences.

3. Pricing and Payment

  • All prices are listed in $US and are subject to change without notice.
  • Payment must be completed in full at the time of purchase. Accepted payment methods are listed on each page of the website.
  • Taxes and shipping fees, if applicable, will be added at checkout.

4. Shipping and Delivery

  • We ship to locations in the US. Shipping costs and delivery times vary based on the destination and shipping method selected.
  • Lauvi is not responsible for delays caused by carriers, weather, or unforeseen circumstances.
  • Once shipped, customers will receive tracking information to monitor their package.

5. Exchange and Store Credit Policy

  • Lauvi does not accept returns.
  • Exchanges or store credit may be issued for damaged or incorrect items only if:
  • For details, refer to our Exchange Policy.

6. Intellectual Property

All content, including text, graphics, logos, and images on the Lauvi website, is the property of Lauvi and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or use our content without prior written consent.

7. User Conduct

  • You agree to use the website and services only for lawful purposes.
  • You must not engage in any activity that could harm or disrupt our services, including hacking, data scraping, or distributing harmful content.

8. Limitation of Liability

Lauvi is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. Customers are responsible for reading ingredient lists and usage instructions to avoid potential allergic reactions or misuse.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Lauvi is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details or other payment methods (processed securely through third-party providers).
  • Account Information: Login credentials and preferences for registered users.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: Information to enhance your browsing experience, such as preferences and shopping cart data.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders, including shipping and payment processing.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To send promotional emails, newsletters, or special offers (only with your consent).
  • To ensure compliance with legal obligations.

Sharing Your Information

Lauvi does not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors for payment processing, shipping, and email marketing.
  • Legal Compliance: Authorities, if required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Security of Your Information

We implement industry-standard measures to protect your personal information, including encryption and secure servers. While we strive to ensure the security of your data, no method of transmission or storage is completely secure.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to certain data processing activities.
  • Request data portability, where applicable.

To exercise these rights, please contact us at lauvicoproducts@gmail.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience.
  • Remember preferences and track your shopping cart.
  • Analyze website performance and usage.

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. Lauvi is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

Children's Privacy

Lauvi’s services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated effective date.

Thank you for trusting Lauvi with your personal information!

10. Changes to Terms and Conditions

Lauvi reserves the right to update these terms at any time without prior notice. Customers are encouraged to review this page periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us at:

  • Email: lauvicoproducts@gmail.com

Thank you for choosing Lauvi. We appreciate your support!