REFUNDS AND EXCHANGES

Lauvi Exchange Policy

At Lauvi, we strive to ensure you are delighted with your purchase. To ensure fairness and transparency, we have outlined our exchange policy as follows:

No Returns Policy

• We do not accept returns. However, exchanges or store credit may be offered under specific circumstances outlined below.

Eligibility for Exchanges or Store Credit
Exchanges or store credit are available only under the following conditions:

• Damaged Products: If the product is received damaged, please notify us within 7 days of delivery.
• Incorrect Products: If you received a product different from what you ordered, please notify us within 7 days of delivery.

Process for Exchanges or Store Credit

• Email us at lauvicoproducts@gmail.com or visit our website at lauvico.info to initiate the exchange process.
• Provide your information, order number, and details of the issue.
• Upon approval, you may exchange the product for an alternative item of equal value or opt for store credit valid for 12 months from the date of issue.

Exclusions

• Products that have been used or opened are not eligible for exchange or store credit.
• Custom or final sale items are last sale.

We value your understanding and support of Lauvi as we work to provide high-quality products to enhance your beauty journey.

For any questions, please contact us at lauvicoproducts@gmail.com.

Thank you for choosing Lauvi!